Order Processing: Processing an order normally takes 2-5 business days. Once your order has been processed, you will receive a confirmation email from us.
Shipping Fee: Flat $2 per order worldwide. We have partners from all over the world shipping items to you directly. You might get multiple packages per order. In this case, you will receive a shipping confirmation for every package shipped to you.
Delivery time: Standard delivery time normally takes 2-6 weeks. Although it can take longer depending on the customs procedure in your country.
To find out more information please contact customer support at firstname.lastname@example.org
Once you have received your shipping confirmation and tracking number, please allow 2-3 days for tracking information to update. You can track your shipments by entering your tracking number at any of the tracking sites listed below.
Global – https://global.cainiao.com/ and https://www.17track.net/en
For UK customers – https://www.royalmail.com/track-your-item
For US customers – https://www.usps.com/
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item.
- Size chart is always present, ordering the wrong size will not qualify for a return or refund.